Privacy Policy

Super Stars. Child Research And Development Center, Inc (“Super S.T.A.R.S.,” “we,” “us,” or “our”) operates the website superstarscrdc.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, contact us, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as your name, phone number, email address, and mailing address (for example, through a contact form, intake request, or newsletter signup).
• Information submitted through online forms, such as inquiries about services, scheduling requests, or employment applications.
• Communications you send us, including messages sent by phone, email, text/SMS, or through the Site.
• Technical information collected automatically, such as your IP address, browser type, device type, pages visited, and referring website, typically through cookies or similar technologies.

We do not knowingly collect protected health information (PHI) through the Site itself. Health and treatment information you share with us as a patient or client is governed separately by our HIPAA Notice of Privacy Practices, provided at intake and available upon request.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and schedule or manage appointments.
• Communicate with you about our services, including appointment reminders and account/billing notices.
• Improve our Site, services, and communications.
• Comply with legal, regulatory, and insurance/payer requirements.
• Maintain the security and proper functioning of our Site.

3. SMS / Text Messaging

If you provide your mobile number and consent to receive text messages, we may send appointment reminders, scheduling updates, billing/insurance notices, and general clinic communications by SMS.

• Message frequency varies depending on your appointments and account activity.
• Message and data rates may apply.
• You may reply STOP at any time to opt out of future text messages.
• Reply HELP for assistance, or contact us at (770) 464 6268.
• Text messaging consent is never shared or sold to third parties for marketing purposes, and is not a condition of receiving services.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as scheduling/EMR platforms, payment processors, IT hosting, and communications platforms (for example, our SMS/voice provider), under confidentiality obligations.
• Insurance payers and billing partners, as necessary to verify coverage and process claims.
• Legal or regulatory authorities, when required by law, court order, or to protect the safety of a patient or others.
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

5. Cookies and Analytics

Our Site may use cookies or similar tracking technologies to understand how visitors use the Site and to improve functionality. You can control cookies through your browser settings; disabling cookies may affect some features of the Site.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are provided to children through their parents or legal guardians. We do not knowingly collect personal information directly from children through the Site without parental/guardian involvement. Information about a child client is collected through the parent or guardian as part of the intake and treatment process.

8. Your Choices

• You may opt out of SMS messages at any time by replying STOP.
• You may unsubscribe from email communications using the unsubscribe link, where provided.
• You may contact us to ask what information we hold about you or to request corrections, subject to applicable law and our recordkeeping obligations as a healthcare provider.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Super S.T.A.R.S. Child Research & Development Center
5230 Jot Em Down Rd, Cumming, GA 30041
Phone: (770) 464 6268
Email: inquiries@superstarscrdc.com